Category Archives: XenDesktop 5.6

Upgrading Citrix Receiver from version 3.1 to 3.2 prevents Windows Aero in XenDesktop to work

Environment: Citrix Receiver 3.1, Citrix XenDesktop 5.6.

Problem description: if you install the new Receiver 3.2 as an upgrade of Receiver 3.1 your Windows Aero themes in XenDesktop will not work anymore.

Problem cause: after the upgrade the vd3dn.dll file is missing from the ICA Client directory.

Problem resolution: to solve the issue uninstall Receiver 3.1 before installing Receiver 3.2; do not perform an upgrade.

Citrix Desktop Director error 102 may be related to XD Controller proxy settings (SOLVED)

Environment:  XenDesktop 5.6, Windows 7 x32, Desktop Director 2.1.1


Problem description: when accessing your Desktop Director console and looking for virtual desktop information you may run into the following error:


You followed articles and, you correctly installed the VDA and configured user permissions but the problem is still there…

If you run Winrm id -r:MACHINENAME on your Controller in order to get WinRM information from your desktop you get the following error:

The WSMan client cannot process the request. Proxy is not supported under HTTP transport. Change the transport to HTTPS and specify valid proxy information and try again.

Error number: –2147024891 0x80070005

Access is denied.

There are several forums and articles on the Net that  address the 102 error but none of them refers to this specific issue.


Problem cause: the problem might be caused by your proxy configuration which prevents WSMan to contact the client.


Problem resolution: reset proxy settings by deleting this value: “WinHttpSettings” from the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\WinHttpSettings

Run the command again and you should get the correct info form the desktop. Now your Desktop Director console should work as intended.


For more info on how to troubleshoot WinRM give a look at: