Environment: XenDesktop 5.6, Windows 7 x32, Desktop Director 2.1.1
Problem description: when accessing your Desktop Director console and looking for virtual desktop information you may run into the following error:
You followed articles http://support.citrix.com/article/CTX131197 and http://support.citrix.com/article/CTX125243, you correctly installed the VDA and configured user permissions but the problem is still there…
If you run Winrm id -r:MACHINENAME on your Controller in order to get WinRM information from your desktop you get the following error:
The WSMan client cannot process the request. Proxy is not supported under HTTP transport. Change the transport to HTTPS and specify valid proxy information and try again.
Error number: –2147024891 0x80070005
Access is denied.
There are several forums and articles on the Net that address the 102 error but none of them refers to this specific issue.
Problem cause: the problem might be caused by your proxy configuration which prevents WSMan to contact the client.
Problem resolution: reset proxy settings by deleting this value: “WinHttpSettings” from the following key:
Run the command again and you should get the correct info form the desktop. Now your Desktop Director console should work as intended.
For more info on how to troubleshoot WinRM give a look at: http://blogs.technet.com/b/jonjor/archive/2009/01/09/winrm-windows-remote-management-troubleshooting.aspx