Category Archives: Provisioning Services

Solving ‘BOOTMGR is missing’ error when importing a vDisk in Provisioning Services

Environment: Citrix Provisioning Services 5.6 SP2, VMware ESX 4


Problem description: when using the Provisioning Services Imaging Wizard in order to import a vDisk into the PvS server you might encounter the following error when rebooting the machine in order to complete the process:

You get the following message:


You reboot, the PXE works correctly but you get the following error and the boot process stops:

BOOTMGR is missing

Press CTRL+ALT+DEL to reboot


Problem cause: apparently the vDisk has to use position 0:0 in the virtual machine; if you have other virtual disks that occupy this position you will likely get the error.


Problem resolution: free up position 0:0 in the Virtual Device Node section of the Virtual Machine Properties; to do so just move the existing disks to any other position (e.g. 0:1, 0:2):